Shipping policy
Last updated: May 2025
Our Commitment to You
At Harvestory, we understand that receiving your premium batana oil in a timely manner is essential to your hair care routine. We've developed this shipping policy to ensure transparency and set clear expectations for your shopping experience with us.
Domestic Shipping
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-5 business days | FREE on orders $30 |
| $4.95 for orders under $35 | ||
| Expedited Shipping | 2-3 business days | $6.95 |
| Priority Shipping | 1-2 business days | $14.95 |
International Shipping
We're thrilled to share the benefits of Harvestory with customers worldwide. International shipping is available to most countries.
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| Canada | 5-10 business days | $12.95 |
| United Kingdom | 7-12 business days | $15.95 |
| Europe | 8-14 business days | $18.95 |
| Australia/New Zealand | 10-15 business days | $19.95 |
| Rest of World | 12-20 business days | $24.95 |
Please note that international customers may be responsible for duties, taxes, and customs fees upon delivery.
Order Processing
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays) from the time of purchase. Once your order has shipped, you will receive a confirmation email with tracking information.
Subscription Orders
For customers enrolled in our auto-replenishment program, your orders will be processed 2 days before your scheduled delivery date to ensure timely arrival.
Shipping Restrictions
Due to regulations regarding liquid products, we are unable to ship to P.O. boxes. Please provide a physical address when placing your order.
Delivery Delays
While we strive to meet all estimated delivery timeframes, occasionally factors beyond our control (weather conditions, customs delays, etc.) may affect delivery times. We appreciate your understanding in these circumstances.
Eco-Friendly Packaging
Harvestory is committed to sustainability. All our products are shipped in recyclable materials, and we use minimal packaging to reduce our environmental footprint while ensuring your batana oil arrives safely.
Questions About Your Shipment?
Our dedicated customer care team is here to help with any shipping questions or concerns. Please contact us at support@harvestory.com